1.1 TERMS OF SERVICE
A Life of Ease Retreats will list what is included and not included in the Itinerary brochure. Airfares, airport transfers, in-transit accommodation, visas, airport taxes, travel insurance and alcohol are rarely included.
1.2 RESERVATIONS
To reserve your place on one of our retreats please complete our application form and complete your deposit payment
1.3 PAYMENT & ACCEPTANCE OF TERMS AND CONDITIONS
A Life of Ease Retreats will consider acceptance of Terms and Conditions by any Customer who has made a part or complete payment for the service. Payments can be made via Credit Card or Direct Bank Transfer. Final balances are due 14 days before the retreat start date. If final payment is not received by 10 days prior to retreat start date, A Life of Ease Retreats reserves the right to cancel your reservation and accept new reservations for your space. In this case your payments made towards the retreat will be forfeited.
1.4 CANCELLATION BY GUEST & REFUND POLICY
If you wish to cancel your retreat spot, you must notify us via email at hello@magidae.com. Once we’ve received your notice, cancellation will take effect. Please NOTE we employ a strict NO REFUND POLICY for change of mind. Due to the nature of the business and A Life of Ease Retreats incurring costs immediately upon a customer’s acceptance and payment, A Life of Ease Retreats reserves the right not to refund monies under any circumstances. Please ensure you inact your travel insurance policy to cover yourself in the event of needing to cancel your retreat spot.
1.5 CANCELLATION BY A Life of Ease Retreats
We will do our best to make sure all our retreats run without disruption. However, your safety is our priority. In the unlikely event that we have to cancel a retreat whether it be due to natural disaster, illness, civil unrest, or any other unforeseen circumstance out of our hands, participants may transfer their monies paid to a future retreat (within 12 months) OR towards the Life of Ease 4 Month Online Healing Program. While we help out as much as we can during this process, we have to be super clear so we're on the same page - in the event of a cancelled retreat, A Life of Ease Retreats is not liable for any refunds or reimbursements. Participants can however lodge a claim with their travel insurance company for a refund or reimbursement. Travel insurance is a real must to protect you from any unforeseen events.
1.6 CHANGES BY A Life of Ease Retreats
A Life of Ease Retreats reserve the right to make changes deemed necessary by our team, retreat leaders, teachers or partners prior to retreat start date. In the event that we need to make a change to the venue, the teacher, the itinerary, any other aspect of the retreat, whether it be due to unforeseen circumstances like natural disaster, illness, civil unrest, death, closure, or any other unforeseen circumstance, guests may transfer their deposit to a future retreat where trip start date is within 12 months from the start date of the current retreat. All other payments will be forfeited and A Life of Ease Retreats will not be liable for refunding or reimbursing any amount beyond the transfer of the deposit. A Life of Ease Retreats is not responsible for reimbursing you or refunding you for any amount paid if you decide to cancel based on these changes. This is the responsibility of your chosen Travel Insurance company and policy. Please note that we require travel insurance so that you can make a claim based on the changes and have your expenses reimbursed by the travel insurance that we require for exactly this reason in addition to other medical and travel complications that may occur. You will not be entitled to claim any additional amounts or seek any compensation for any loss, expenses or damage (either direct or consequential) or for any loss of time or inconvenience which may result from such cancellation (including but not limited to visa, passport and vaccination charges, or departure, gear purchases, airport and airline taxes).
1.7 DISRUPTED TRAVEL
It's the participant's responsibility to ensure a valid passport, good for 6 months from after the date you intend to return home. It is the participant’s responsibility to check whether travel on their passport requires a visa. In the event that a participant’s passport or visa disrupts travel, A Life of Ease Retreats will not be liable for any compensation.